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Dale Carnegie Training: Attitude For Services
September 26, 2019 @ 8:00 am - 10:00 am
Location: Rutherford County Chamber of Commerce 3050 Medical Center Parkway
Murfreesboro, TN 37129
Murfreesboro, TN 37129
Category: Instructional
Chamber Current is professional development designed to educate, equip, and empower your workforce.
The Dale Carnegie leadership series is powered by
First Tennessee Bank.
Check-In will be from 7:45 – 8:00. The training begins at 8:00.
The foundation of creating a customer service culture is understanding expectations, going the extra mile and being a customer advocate. Applying behaviors of helpfulness, genuine interest and respect moves customers from hostile or ambivalent toward supportive and enthusiastic. In this session, you will learn how to maintain a friendly, low pressure and high service environment for your customers.
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Sponsors
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